{"id":7,"date":"2018-09-10T12:46:43","date_gmt":"2018-09-10T12:46:43","guid":{"rendered":"http:\/\/law-firm.bold-themes.com\/master-import\/?page_id=7"},"modified":"2026-11-02T19:33:21","modified_gmt":"2026-11-02T19:33:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/ifangroup.sn\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>body:has(#ifan-site){background:#f5f7f3!important}body:has(#ifan-site) .mainHeader,body:has(#ifan-site) .bt-vertical-header-top,body:has(#ifan-site) .bt-site-footer,body:has(#ifan-site) .bt_bb_fe_edit,body:has(#ifan-site) .bt_bb_fe_preview_toggle{display:none!important}body:has(#ifan-site) .bt-page-wrap,body:has(#ifan-site) .bt-content-wrap,body:has(#ifan-site) .bt-content-holder,body:has(#ifan-site) .bt-content{padding:0!important;margin:0!important;width:100%!important;max-width:none!important;float:none!important}body:has(#ifan-site) .bt_bb_wrapper{overflow:visible}body:has(#ifan-site) 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.if-btn{font-size:13px;padding:14px 17px;gap:22px}#ifan-site .if-eyebrow{font-size:10px}} @media(prefers-reduced-motion:reduce){#ifan-site *{animation:none!important;transition:none!important;scroll-behavior:auto!important}}<\/style>\n<div id=\"ifan-site\" lang=\"fr\"><a class=\"if-skip\" href=\"#if-main\">Aller au contenu<\/a><\/p>\n<header class=\"if-nav\">\n<div class=\"if-wrap if-navinner\"><a class=\"if-brand\" href=\"\/en\/\" aria-label=\"IFAN GROUP \u2014 Accueil\"><img src=\"https:\/\/ifangroup.sn\/wp-content\/uploads\/2026\/11\/ifan-logo.png\" alt=\"IFAN GROUP\" loading=\"lazy\" decoding=\"async\"><strong>IFAN GROUP<small>NEW LIFE IS GIVEN<\/small><\/strong><\/a><button class=\"if-menu\" aria-controls=\"if-navlinks\" aria-expanded=\"false\">Menu \u2630<\/button><\/p>\n<nav class=\"if-navlinks\" id=\"if-navlinks\" aria-label=\"Navigation principale\"><a href=\"\/en\/type-dechet\/\">Nos fili\u00e8res<\/a><a href=\"\/en\/services-ifan\/\">Nos solutions<\/a><a href=\"\/en\/a-propos\/\">Le groupe<\/a><a href=\"\/en\/nos-engagements\/\">Engagements<\/a><a href=\"\/en\/contact\/\">Contact<\/a><\/nav>\n<p><a class=\"if-btn if-nav-cta\" href=\"\/en\/cotation\/\">Parlons de vos d\u00e9chets<span aria-hidden=\"true\">\u2197<\/span><\/a><\/div>\n<\/header>\n<p><main id=\"if-main\"><\/p>\n<section class=\"if-wrap\">\n<div class=\"if-intro\">\n<div class=\"if-eyebrow\"><span><\/span>Questions fr\u00e9quentes<\/div>\n<h1>Pr\u00e9parer votre projet,<br \/>simplement.<\/h1>\n<p>Les premi\u00e8res r\u00e9ponses pour organiser votre demande de collecte, de traitement ou de valorisation.<\/p>\n<\/div>\n<\/section>\n<section class=\"if-wrap if-section\" style=\"padding-top:0;max-width:1000px\">\n<details>\n<summary>Quels d\u00e9chets pouvez-vous \u00e9tudier ?<\/summary>\n<div class=\"if-detail\">\n<p>Les dix fili\u00e8res pr\u00e9sent\u00e9es couvrent les DEEE, d\u00e9chets dangereux, plastiques, d\u00e9chets biom\u00e9dicaux, produits p\u00e9rim\u00e9s, m\u00e9taux, batteries, cartons, panneaux solaires et d\u00e9chets industriels. L\u2019acceptation d\u00e9pend de la nature du flux, de son conditionnement et de la fili\u00e8re de destination.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Comment obtenir une estimation ?<\/summary>\n<div class=\"if-detail\">\n<p>Indiquez le type de d\u00e9chet, une quantit\u00e9 estim\u00e9e, votre localisation et les conditions d\u2019acc\u00e8s. Vous pouvez joindre trois photos au formulaire. Notre \u00e9quipe pr\u00e9cise ensuite les informations n\u00e9cessaires et les conditions de l\u2019offre.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Tous les d\u00e9chets font-ils l\u2019objet d\u2019un rachat ?<\/summary>\n<div class=\"if-detail\">\n<p>Le rachat d\u00e9pend de la valeur mati\u00e8re, de la qualit\u00e9 et des volumes du lot, ainsi que des op\u00e9rations et de la logistique n\u00e9cessaires. Certains flux n\u00e9cessitent une prestation de traitement.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Comment pr\u00e9pare-t-on la collecte ?<\/summary>\n<div class=\"if-detail\">\n<p>Apr\u00e8s \u00e9tude de votre demande, les conditions de pr\u00e9paration, de conditionnement et d\u2019acc\u00e8s sont d\u00e9finies avec notre \u00e9quipe. Signalez les contraintes et caract\u00e9ristiques particuli\u00e8res avant l\u2019intervention.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Quels justificatifs sont disponibles ?<\/summary>\n<div class=\"if-detail\">\n<p>Les documents de suivi et les justificatifs applicables sont d\u00e9finis selon le flux et la prestation. Ils sont transmis aux interlocuteurs concern\u00e9s, dans un cadre d\u00e9di\u00e9.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Les producteurs et leurs donn\u00e9es sont-ils publi\u00e9s ?<\/summary>\n<div class=\"if-detail\">\n<p>Les noms des producteurs, les donn\u00e9es individuelles de lots et les documents confidentiels ne sont pas publi\u00e9s sur le site.<\/p>\n<\/div>\n<\/details>\n<details>\n<summary>Puis-je vous joindre directement ?<\/summary>\n<div class=\"if-detail\">\n<p>Oui, par t\u00e9l\u00e9phone au +221 78 101 08 08 ou au +221 77 850 40 40, par WhatsApp ou \u00e0 contact@ifangroup.sn.<\/p>\n<\/div>\n<\/details>\n<\/section>\n<section class=\"if-section if-wrap\">\n<div class=\"if-cta\">\n<div>\n<div class=\"if-eyebrow\"><span><\/span>Votre prochain projet<\/div>\n<h2>Vos d\u00e9chets ont une suite.<br \/>Construisons-la ensemble.<\/h2>\n<p>D\u00e9crivez votre besoin. Notre \u00e9quipe \u00e9tudie la solution adapt\u00e9e.<\/p>\n<\/div>\n<p><a class=\"if-btn\" href=\"\/en\/cotation\/\">Demander une estimation<span aria-hidden=\"true\">\u2197<\/span><\/a><\/div>\n<\/section>\n<p><\/main><\/p>\n<footer class=\"if-footer\">\n<div class=\"if-wrap\">\n<div class=\"if-footergrid\">\n<div><a class=\"if-brand\" href=\"\/en\/\"><img src=\"https:\/\/ifangroup.sn\/wp-content\/uploads\/2026\/11\/ifan-logo.png\" alt=\"IFAN GROUP\" loading=\"lazy\" decoding=\"async\"><strong>IFAN GROUP<small>NEW LIFE IS GIVEN<\/small><\/strong><\/a><\/p>\n<p>Gestion, traitement et valorisation des d\u00e9chets.<br \/>Au service des entreprises, industries et institutions au S\u00e9n\u00e9gal et dans la sous-r\u00e9gion.<\/p>\n<\/div>\n<div>\n<h3>Explorer<\/h3>\n<p><a href=\"\/en\/type-dechet\/\">Les dix fili\u00e8res<\/a><a href=\"\/en\/services-ifan\/\">Services &#038; logistique<\/a><a href=\"\/en\/comment-ca-marche\/\">Notre m\u00e9thode<\/a><a href=\"\/en\/a-propos\/\">Le groupe &#038; ses \u00e9quipes<\/a><a href=\"\/en\/faq\/\">Questions fr\u00e9quentes<\/a><\/div>\n<div>\n<h3>Nous contacter<\/h3>\n<p><a href=\"tel:+221781010808\">+221 78 101 08 08<\/a><a href=\"tel:+221778504040\">+221 77 850 40 40<\/a><a href=\"mailto:contact@ifangroup.sn\">contact@ifangroup.sn<\/a><a href=\"https:\/\/wa.me\/221778504040\" target=\"_blank\" rel=\"noopener\">WhatsApp Business \u2197<\/a><\/p>\n<p>Thi\u00e8s, S\u00e9n\u00e9gal \u00b7 Safim, Guin\u00e9e-Bissau<\/p>\n<\/div>\n<\/div>\n<div class=\"if-bottom\"><span>\u00a9 2026 IFAN GROUP SARL<\/span><a href=\"\/en\/contact\/#confidentialite\">Confidentialit\u00e9 &#038; informations l\u00e9gales<\/a><a href=\"\/en\/type-dechet\/#credits\">Cr\u00e9dits photographiques<\/a><\/div>\n<\/div>\n<\/footer>\n<p><dialog aria-label=\"Photographie agrandie\"><button type=\"button\">Fermer \u00d7<\/button><img alt=\"\"><\/dialog><\/div>\n<p><script>(()=>{const r=document.getElementById('ifan-site');if(!r)return;const menu=r.querySelector('.if-menu'),nav=r.querySelector('#if-navlinks');if(menu)menu.addEventListener('click',()=>{const on=menu.getAttribute('aria-expanded')!=='true';menu.setAttribute('aria-expanded',String(on));nav.classList.toggle('is-open',on)});const filters=r.querySelectorAll('[data-filter]'),cards=r.querySelectorAll('[data-category]');filters.forEach(b=>b.addEventListener('click',()=>{filters.forEach(x=>x.setAttribute('aria-pressed','false'));b.setAttribute('aria-pressed','true');let n=0;cards.forEach(c=>{const show=b.dataset.filter==='all'||c.dataset.category.split(' ').includes(b.dataset.filter);c.hidden=!show;if(show)n++});const count=r.querySelector('#if-result-count');if(count)count.textContent=n+' fili\u00e8re'+(n>1?'s':'')+' affich\u00e9e'+(n>1?'s':'')}));const d=r.querySelector('dialog');if(d){r.querySelectorAll('[data-lightbox]').forEach(a=>a.addEventListener('click',e=>{e.preventDefault();const im=d.querySelector('img');im.src=a.href;im.alt=a.querySelector('img').alt;d.showModal()}));d.querySelector('button').addEventListener('click',()=>d.close());d.addEventListener('click',e=>{if(e.target===d)d.close()})}const param=new URLSearchParams(location.search).get('filiere'),select=r.querySelector('select[name=\"waste-type\"]');if(param&&select&&Array.from(select.options).some(o=>o.value===param))select.value=param;})();<\/script><\/p>","protected":false},"excerpt":{"rendered":"<p>Aller au contenu IFAN GROUPNEW LIFE IS GIVENMenu \u2630 Nos fili\u00e8resNos solutionsLe groupeEngagementsContact Parlons de vos d\u00e9chets\u2197 Questions fr\u00e9quentes Pr\u00e9parer votre projet,simplement. 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